Terms and Conditions for Clockwork Hearth
Welcome to Clockwork Hearth. These Terms and Conditions govern your use of our e-commerce platform and the purchase of household goods available through our service. By accessing or using our online platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using the Clockwork Hearth website ("our site" or "our online platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our service.
2. Products and Services
Clockwork Hearth offers a range of household goods for sale, including household appliances, kitchenware, home decor, cleaning supplies, and general household essentials. All products are subject to availability. We strive to display product images and descriptions as accurately as possible, but we cannot guarantee that your device's display of any color or detail will be accurate.
3. Pricing and Payments
All prices for products listed on our site are in British Pounds (GBP) and are inclusive of VAT where applicable, unless otherwise stated. Prices may change without prior notice, but changes will not affect orders that have already been confirmed. We accept various payment methods as indicated on our website. You agree to pay all charges at the prices then in effect for your purchases.
- Prices are subject to change without notice.
- Payment must be received in full before dispatch of goods.
- We reserve the right to correct any errors in pricing or product descriptions.
4. Order Acceptance and Cancellation
Your placement of an order does not necessarily mean that we accept your order. We reserve the right to refuse or cancel any order for any reason at our sole discretion, including but not limited to product availability, errors in the description or price of the product, or errors in your order. If we cancel an order after you have been charged, we will issue a full refund.
5. Shipping and Delivery
Delivery times and costs are specified on our shipping information page. We aim to dispatch all orders promptly, but we cannot guarantee specific delivery dates. Risk of loss and title for items purchased from Clockwork Hearth pass to you upon our delivery of the items to the carrier. Any claims for damaged or lost goods during transit should be reported to us within a reasonable timeframe.
6. Returns and Refunds
Our return and refund policy is detailed on our dedicated returns page. Generally, you have the right to return products within a specified period, provided they are in their original condition. Certain items may be exempt from returns due to hygiene reasons or if explicitly stated otherwise. Please review our specific returns policy for full details.
7. User Account
To make purchases on our site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
- You must provide accurate and complete information when creating an account.
- You must not share your account details with third parties.
8. Intellectual Property
All content on our site, including text, graphics, logos, images, and software, is the property of Clockwork Hearth or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Clockwork Hearth shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use our service; (b) any conduct or content of any third party on our service; (c) any content obtained from our service; and (d) unauthorized access, use, or alteration of your transmissions or content.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Changes to Terms and Conditions
We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our service.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Clockwork Hearth
The Green
Bradford
LS29 7FF
United Kingdom
Phone: +44 1535 632870